Advice and Support
![[Image Description: A woman sits across from another woman at a table, smiling at her as they talk.]](/uploads/images/Information_and_Advice_Header.max-1000x1000.png)
[Image Description: A woman sits across from another woman at a table, smiling at her as they talk.]
Advice and Support
If you’re living with sight loss or dual sensory loss, we’re here to help you feel more informed, confident and connected. Whether you’ve just received a diagnosis or your needs have changed over time, you don’t have to face it alone.
Talk to someone
You can call our friendly helpline team for advice, information or just a listening ear. We’ll help you understand what support is available and how to get started.
Call 0116 249 8839
Email info@vistablind.org.uk
Call 0116 249 8839
Email info@vistablind.org.uk
Everyday living
We offer practical advice on everything from cooking safely to getting out and about. You can also speak to our Tech Together team if you’d like help using technology to stay independent, whether that’s using a smartphone, screen reader or video calling with friends.
Benefits and entitlements
We’ll help you understand what you may be entitled to, guide you through the Certificate of Visual Impairment (CVI) process, and support you in accessing services that can make a difference.
Tips and resources
Our Services
At Vista, our services are shaped around the needs of people with sight or dual sensory loss. Everyone’s experience is different, so we’ll work with you to find the right support at the right time.
Assessment and Rehabilitation
We help you adapt to changes in your vision. This might include mobility support, using low vision aids or making small changes at home that make a big difference.
Deaf and Deafblind Reablement
If you are deaf or deafblind, we can help you build practical skills, improve communication and feel more confident navigating daily life.
Tech Together
If you’d like to get more out of technology, our team can help. Tech Together supports people with sight loss to learn how to use devices confidently – from smartphones and tablets to smart speakers and accessibility features. Whether you want to send messages, read the news, join a video call or shop online, we’ll guide you step by step.
Transcription Services
We convert printed materials into accessible formats such as large print, audio and Braille. This helps you stay informed and in control of your personal and professional life.